How these 5 technologies are improving the customer experience journey

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business landscape. With the help of AI-powered chatbots, businesses are better equipped to handle customer service functions. These virtual assistants fulfil a customer’s demand of getting instant service support from a business.
Chatbots are easy to deploy for a business and can provide instant support via voice, mobile app, instant messaging, SMS, or website. As these bots promise quick response times, customer queries are handled efficiently, improving customer satisfaction and experience with a business.









         



1http://www.information-age.com/5-technologies-improving-customer-experience-journey-123468957/

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